Privacy Policy
Scope
This Privacy Policy explains how YGI Solutions collects, uses, shares, and protects personal information through our websites, text messaging program, email, and business communications. Data we process on a client's behalf during an engagement is governed by that client's Engagement Agreement and any data processing terms in it.
Category | Examples | Source |
|---|---|---|
Contact and business details | Name, job title, company, email, phone and mobile number, mailing address | You, through forms, calls, meetings, email, or text |
SMS consent records | Date, time, method, and scope of your text messaging opt-in and opt-out | You and our messaging records |
Communications | Content of emails, text messages, and meeting notes | You and our employees |
Transaction details | Quotes, orders, invoices, and billing contact details (no full payment card numbers are stored by YGI) | You and our billing systems |
Technical and usage data | IP address, browser type, device information, pages visited, referring URLs | Automatically, through cookies and server logs |
Business data from public sources | Company information and professional profiles | Public websites and business directories |
How We Use and Share Information
We use personal information to:
- Respond to inquiries and communicate with you by email, phone, and text message.
- Provide, scope, and deliver consulting services and resold products.
- Prepare quotes, process orders, and send invoices.
- Operate, secure, and improve our websites and systems.
- Meet legal, regulatory, tax, and contractual obligations.
- Send business updates by email where permitted, with an unsubscribe option in every message.
We do not sell personal information. We share it only as follows:
- Service providers that host, operate, or support our business (for example, cloud hosting, email, telephony and SMS delivery, CRM, ERP, and accounting), under contracts that limit their use of the data.
- Vendors and distributors when needed to quote, order, provision, or support a product you have requested.
- Subcontractors and partners working on your engagement, under confidentiality obligations.
- Legal and safety purposes, when required by law, subpoena, or court order, or to protect rights, property, or safety.
- Business transfers, such as a merger or acquisition, subject to this Policy.
Text messaging and mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes only the service providers that deliver our text messages, such as Microsoft and its carrier partners, which process this data solely to deliver messages on our behalf.
Retention, Security, and Cookies
Retention. We keep personal information only as long as needed for the purposes above, for the life of a business relationship plus the period required by law, tax, or contract. SMS consent and opt-out records are kept for at least four years after your last message to show compliance with messaging rules.
Security. As a cybersecurity firm, we protect information with administrative, technical, and physical safeguards aligned with recognized frameworks such as NIST SP 800-171, including encryption in transit, multi-factor authentication, role-based access, and logging. No system is perfectly secure, and we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by law, including the New York SHIELD Act.
Cookies. Our websites use cookies and similar technologies that are necessary for the site to function, and analytics cookies that help us understand how the site is used. You can block or delete cookies in your browser settings, although some features may not work. We honor Global Privacy Control signals where required by law.
Your Rights, Children, Changes, and Contact
Your choices. You may reply STOP to any text message, use the unsubscribe link in any marketing email, or contact us to update your contact details.
Your rights. Depending on where you live, including California and other U.S. states with privacy laws, you may have the right to know what personal information we hold, to access, correct, or delete it, to receive a portable copy, and to opt out of targeted advertising or profiling. We do not sell personal information or use it for targeted advertising. To make a request, email william.yeack@ygi.so. We will verify your identity before acting, respond within the time the law requires, and not discriminate against you for exercising your rights. You may use an authorized agent, and you may appeal a denied request by replying to our decision.
Children. The Services are intended for business users. We do not knowingly collect personal information from anyone under 16, and we will delete it if we learn we have.
International users. We are based in the United States, and information is processed and stored in the United States.
Changes. We may update this Policy by posting a revised version with a new "Last updated" date. We will provide additional notice of material changes where required by law.
Contact. YGI Solutions, Attn: Privacy, 99 Wall Street, Suite 2135, New York, NY 10005 · william.yeack@ygi.so · +1 212 913 9390